Living up to its slogan The World's Best, Kenworth Truck Company swept the Class 8 truck rankings, earning the highest customer satisfaction rating for Over the Road, Pickup and Delivery, and Vocational segments from J.D. Power and Associates. The recently released J.D. Power 2007 Heavy Duty Truck Customer Satisfaction Study was based on interviews with 2,677 owners of Class 8 trucks.
The first truck manufacturer to sweep all three major awards since the Heavy Duty Truck survey was introduced in 2003, Kenworth has won 11 Heavy Duty awards, more than any other truck manufacturer.
"Kenworth has an outstanding track record of delivering the highest levels of customer satisfaction in the industry in terms of performance, quality and cost of ownership," said Bob Christensen, Kenworth general manager. "On behalf of our customers and dealers, Kenworth is very honored to earn all three 2007 Class 8 product segment awards presented by J.D. Power and Associates."
Commenting on the award, Kenworth chief engineer Mike Dozier provided a hint of what's coming later this year: "The new Kenworth T660, Kenworth Clean Power no-idle system, and medium duty hybrid trucks have set the industry standard for enhanced performance and improved customer profitability. In addition, the new Kenworth T270 Class 6 and T370 Class 7 models will begin production in the fourth quarter. These new Kenworth products further expand the company's successful product range which has been at the forefront of customer satisfaction for over eight decades."
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